1.  LEGAL NOTICE

The information you have just accessed, for the purpose of consulting or purchasing products, governs the General Terms & Conditions of Use of the NETOSTONES - Raul Dias Neto, S.A. website (hereinafter, the “Website”), a registered trademark of NETOSTONES - Raul Dias Neto, S.A., Crl, with its registered office at FULL COMPANY ADDRESS, registered as a legal entity with the Commercial Registry Office of LOCATION under number 500 000 000.

2.  USE OF THE WEBSITE

The use of this Website grants you the status of Client and implies full and unreserved acceptance of all the provisions included in the General Terms & Conditions and in the Privacy Policy in force at the time you access the Website.

If you do not fully accept any of the conditions set out, you should not access or use the Website.

NETOSTONES - Raul Dias Neto, S.A. reserves the right to amend and update the General Terms & Conditions periodically and without prior notice to the Client.

The processing of personal data carried out by NETOSTONES - Raul Dias Neto, S.A. complies with the legislation in force regarding data protection, namely Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, concerning the protection of natural persons with regard to the processing of personal data and on the free movement of such data (“General Data Protection Regulation”), as well as all other applicable national and EU legislation.

All information provided by the Client must be accurate and truthful. The Client has the obligation to update the information supplied to NETOSTONES - Raul Dias Neto, S.A. whenever it changes. The Client is expressly responsible for any false or inaccurate statements made and for any damages caused to NETOSTONES - Raul Dias Neto, S.A. or third parties through the information provided.

NETOSTONES - Raul Dias Neto, S.A. is the entity responsible for processing Clients’ personal data, with the lawful basis for such processing being the performance of this sales contract.

In the event of a breach of the General Terms & Conditions, NETOSTONES - Raul Dias Neto, S.A. reserves the right to exercise any and all actions provided for by law. Furthermore, it also reserves the right, at its sole discretion, to terminate access to or use of the Website, with or without prior notice to the Client.

NETOSTONES - Raul Dias Neto, S.A. applies the appropriate and necessary technical and organisational security measures to ensure information security. However, the Client acknowledges that the use of the Website may not be 100% secure, and there is therefore a possibility that information sent/received may be intercepted by unauthorised parties, for which NETOSTONES - Raul Dias Neto, S.A. cannot be held responsible.

The contractual offer contained on the Website is addressed only to adults, and the Client accepts that the Website may only be used by users over 18 years of age and/or with full legal capacity to contract, and who can therefore take responsibility for the commitments arising from any purchase and sale.

3.   CONTRACT CANCELLATION

According to Article 10 of Decree-Law no. 24/2014, as amended by Decree-Law no. 78/2018, the Client has the right to freely withdraw from the contract, without the need to state any reason, within 14 days from the date of delivery of the items.

The Client agrees to bear all transport costs related to the collection of the items between the delivery address and the registered office of NETOSTONES - Raul Dias Neto, S.A.

4.   COMPLAINTS

The Client may submit complaints to NETOSTONES - Raul Dias Neto, S.A. through the contact details available on the contact page or by sending them to the company’s registered office.

5.   APPLICABLE LAW AND JURISDICTION

Portuguese law shall apply to any contractual disputes.

Disputes not resolved by agreement shall be submitted to the Portuguese courts or to the Alternative Dispute Resolution (ADR) entities available at www.consumidor.pt and www.cniacc.pt.